A message of support to our community
Our priority, as always, is to keep you and ourselves safe. Our risk assessment carefully follows the Government Guidelines for retail premises. The shopping experience is still different from normal but we hope it meets your needs.
During lockdown, we made an Eco Colouring Book to help the kids keep entertained and active at home. Download your free copy here.
When visiting us:
Please enter via the Riverside entrance
Wear a face covering
Shop alone if possible
Use hand-sanitizer on entry
Use one of our paper bags for your purchases – also for any goods you handle but decide not to purchase
Try to keep to the one-way system
Please touch only those items you plan to buy
Staff will be on hand to help
Respect customers and staff
Sanitize and follow exit signs onto Huddersfield Road.
Coronavirus continues to create uncertainty and concern all round the world. As a community co-operative we want to play our small part to support our members and customers. We still offer alternative ways to shop by phone, email or online or personal shopping, where you will be the only customer in the shop at limited times.
EMAIL US at firstname.lastname@example.org with either specific needs (eg two bags of almonds, one jar of toothpaste, one bottle of olive oil) or a general query. We can email you an invoice which can be paid online and you can then collect your order from the shop or arrange delivery.
USE THIS WEBSITE – If you live in the UK, you can buy a selected range of items from our online shop including gift boxes, coffees, accessories, toiletries, jewellery, Palestinian foods etc and vouchers valid for 15 months – for occasions when you can’t visit someone but would like to send a gift.
LOCAL HOME DELIVERY DURING LOCKDOWN– If you live in HD9 a small team of volunteers has offered to drop deliveries at your door, with social distancing measures in place. (The minimum spend for this service is £20).
DELIVERY BY POST OR COURIER – Free on UK orders over £50. Otherwise charged at the cost of post/courier. We also offer to gift wrap any present.
Our suppliers in far-away places are often at greater risk than ourselves. Some will live in areas lacking even basic health care. We hope to continue to be able to support them now and in the future.
If you have suggestions about how we can adapt to better serve your needs, then please do get in touch.
Chair, Fair Trader Board