Delivery and Returns
PLEASE NOTE WE ONLY SHIP WITHIN THE UK
COSTS AND TRACKING
Postage is free on UK orders over £50, otherwise £4.95.
We aim to keep our delivery costs as low as possible whilst offering a relatively speedy delivery.
A tracking number will be sent to the email address you supplied on your order.
We offer a gift wrapping service. When checking out, choose the Gift Wrapping option. Select wrapping suitable for Child, Adult or Christmas (actual designs may vary from the examples shown, though all our wrapping is stylish and sustainably-produced). Then (optionally) complete your message and Add to Cart. We'll handwrite your message and deliver to the address specified.
Non-faulty goods, apart from perishable items and earrings, will be accepted for return within 14 days of purchase. Goods must be in the original packing, in good condition, and accompanied by the original receipt. A voucher for the equivalent amount will be issued.
Faulty goods will be refunded if returned within 30 days, as per the Consumer Rights Act 2015.
Out of stock items: we try our hardest to keep our online shop up to date but occasionally it may show as in stock an item that is out of stock when you order. If this is the case, you will be notified and given options for refund, credit or to wait for the item to be restocked.